Opening Hours

  • Open 7 Days
  • Most Days: 9am - 5pm
  • Wednesdays: 10am - 5pm
  • Viewing of Animals - Daily: 9am - 4pm      
  • Public Holidays: CLOSED

Frequently Asked Questions

Is This Animal Still Available?

All available animals can be found at www.adoptapet.com.au. If an animal is not listed on the Adopt a Pet website they are unavailable for adoption.

Please be aware that we are unable to put any animals “on hold”.

Do The RSPCA Do A Premises Check For All Animals?

Under certain circumstances, we will require a premises check for specific animals. If a premises check is required, the applicant will be informed before the adoption proceeds.

How Much Is a Vet Consult at RSPCA ACT?

We regret to inform you that RSPCA ACT’s Veterinary Clinic is currently temporarily closed to the public.
Clients with current consultation appointments will still be seen, however we are unable to take any further bookings at this time.

If your pet is in need of medical attention, please visit your closest local veterinary clinic.
To request a transfer of your pets’ medical history, please contact us at rspca@rspca-act.org.au

If you have any questions or concerns, please contact our Customer Service team on (02) 6287 8100.

We apologise for any inconvenience.

I Have Found Injured Wildlife, What Do I Do?

If possible, wrap the animal in towel or blanket and take directly your closest veterinarian. If you are unable to capture the animal please call Access Canberra on 13 22 81 and inform them of the injured animal.

For after hours you can take injured wildlife to the Animal Emergency Centre at 15/2 Yallourn Street, Fyshwick. If you are unable to capture the animal please call ACT Wildlife on 0432 300 033.

Click here for the Wildlife First Aid FAQ

I've Lost My Pet, What Do I Do?

Please click here to search animals that have been reported to RSPCA ACT as lost or found.

If you would like to send through a lost animal report please email us, and try to include as much information as possible.

For more information please click here.

I Found A Stray Animal, What Do I Do?

Please take any stray dogs to Domestic Animal Services on Mugga Lane or to your closest veterinarian.

Cats and Small animals can be brought to RSPCA ACT or to your closest veterinarian.

Injured or Unwell Domestic Animals should be brought to RSPCA ACT or to your nearest veterinarian. If outside of  business hours, please take to the Animal Emergency Centre at 15/2 Yallourn Street Fyshwick.

 

What Are The Viewing Hours For Animals At RSPCA ACT?

Monday to Saturday:  9am - 4pm

Wednesdays: 10am - 4pm

To view all animals available for adoption, please visit our Adopt a Pet page.

What Is The Adoption Process?

The application process involves an information session for anyone that would like to adopt a dog or puppy from RSPCA ACT. The information session is designed to discuss suitability, answer any questions you may have and a chance for all family members (including any other dogs) to meet your potential new pet. When you place an application, you are not committed to adopting the animal you have registered interest in and it is okay for you to change your mind. We take up to four applications on all dogs and puppies and will start the process with the first applicant to register interest. Should the first applicant not be suitable or change their mind, we will then progress to the second application and so on.

I've Found A Lost/Stray Dog, Can You Come Get It?

To report a stray dog please phone the Access Canberra Contact Centre on 13 22 81. Please be prepared to provide the operator with a description and location of the animal. Details will be passed on to Domestic Animal Services for a response.

RSPCA ACT does not have the facilities nor licencing to collect stray and roaming animals unless there is evidence of cruelty, however once an animal has arrived at our Shelter we will provide any and all necessary care.